Invoice & Payment Guide

Before you can pay, you need:

• A completed registration for a conference
• A registration type that has a fee greater than zero

Start the payment process from your registration:

1. Open your registration details page from My Registrations
2. Click Generate Invoice
3. Review the registration summary, deadlines, and total amount
4. Select a payment method to continue

Screenshot: Choosing a payment method when generating an invoice

The organizer decides which payment methods are available for each conference. You may see any of the following:

• Bank Transfer Virtual account transfer that is verified automatically. A small transaction fee applies.
• e-Wallet / QRIS Pay with your preferred e-Wallet or by scanning a QRIS code. A percentage-based fee applies.
• Credit Card Pay with Visa, Mastercard, or other credit cards. A percentage-based fee applies.
• Manual Bank Transfer Transfer directly to the organizer's bank account and upload your proof of payment. No transaction fee.

For Bank Transfer, e-Wallet/QRIS, and Credit Card, payment is handled through our secure payment gateway:

1. On the invoice page, click Generate Payment
2. Click Pay Now to open the secure payment window
3. Follow the instructions for your chosen method to complete the payment
4. Once confirmed, your invoice status automatically changes to PAID

If you chose Manual Bank Transfer, the invoice page shows the organizer's bank account and a form to upload your proof of payment:

1. Transfer the exact total to the Bank, Account Number, and Account Name shown
2. Save a screenshot or receipt of your transfer
3. Under Upload proof of payment, choose your file (JPG, PNG, or PDF, max 5MB)
4. Click Upload Proof
5. Wait for the organizer to verify your payment — the status changes to PAID once approved

Screenshot: Invoice with bank account details and proof-of-payment upload

You can save a PDF copy of your invoice at any time:

1. Open the invoice page
2. In the Menu panel, click Download
3. The invoice PDF is generated for you to save or print

While an invoice is still unpaid you can:

• Delete the invoice if you want to start over or change payment method
• Re-generate the invoice with a different method after deleting

After your invoice is marked PAID, you can share your experience:

1. Open the paid invoice
2. Click Give Feedback in the Menu panel
3. Choose a star rating and add an optional comment
4. Submit — you can update your feedback later if needed